Problem:
The sales process of HOVMAND was complex and fragmented, spanning from the initial contact with a potential customer to fulfillment, shipping, production and payment. It was difficult to track where a sale was in the workflow, what paperwork was needed, and who to contact when progress stalled. Existing inefficiencies caused delays and uncertainty throughout the process.

Solution:
Through interviews and process mapping, the current workflow was analyzed and visualized, revealing pain points and bottlenecks. A tool was then built to automate repetitive tasks, generate the necessary documentation, and provide a clear overview of each sale. The tool makes it easy to see the status of every sale, understand ownership, and quickly identify where attention is needed, effectively streamlining the entire end-to-end sales workflow.